Rates, Regulation

Rates

Consumption tax rate 10%

1. 1. If you check-in and check-out at any time within our business hours (9:00 ~ 18:00) you will be charged for one night’s stay.
   2. For late check-out after our business hours the following fees will be added to your staying charge.
      Late check-out by19:00 － 1,100 yen, Late check-out by 20:00 － 2,200 yen.
   3. Unless otherwise specified by the owner, dry meals will be regularly served to the pet. If special meals are necessary and must be supplied by Bow Wow Garden, we will make sure that we offer the products at a lower price than general markets. Of course, Bow Wow Garden and the pet owner must agree to all charges before check-in. NOTE: Be sure to fill out the "Meal" section on the questionnaire.
   4. Basic day-only rates, which do not include an overnight stay, are as follows. Please remember that reservations for these services are very much

      appreciated.Consumption tax rate 10%

      size	minimum charge	from the 6th hr
      mini/cat	¥1,375/5 hrs	¥275/hr
      small	¥1,815/5 hrs	¥363/hr
      medium	¥2,255/5 hrs	¥451/hr
      semi large	¥2,750/5 hrs	¥550/hr
      large	¥3,190/5 hrs	¥638/hr
      X-large	¥4,125/5 hrs	¥825/hr

   5. Please feel free to ask about anything that is not included in the above.

   ★Cancellation Fees★

   Golden Week (April 28 to May 5)
   O-Bon（August 7 to August 20）
   End of Year/New Year (December 28 to January 5)
   Within above periods cancellation fees apply.

   We receive many reservations for these periods, so please kindly inform us as early as possible about cancellation or any changes of your plans.

   	Cancellation Fees
   Up to 1 week’s notice	10% of staying charge
   Up to 3 days' notice	20% of staying charge
   1 day’s notice	50% of staying charge
   current day	80% of staying charge

   Pick-up and Drop-off Service Fees

   Use of the Pet Taxi is still available. Having received many requests from our customers living relatively close, we now also offer pick-up and drop-off services by our company’s vehicle. The fees are lower than typical for both time-designated and non-time-designated services. Our maximum fee
   is also set at a low level.

   The fee is calculated in favor of the customer - by straight-line distance from Bow-Wow Garden to the pick-up or drop-off location.

   The fee for the time-designated service is 420 yen per kilometer of straight-line distance from Bow-Wow Garden (up to 20 kilometers, maximum fee5,500 yen).
   The fee for the non-time-designated service is 270 yen per kilometer of straight-line distance from Bow-Wow Garden (up to 20 kilometers, maximum fee4,000 yen).

   Please note that during the following periods we charge an additional 20% due to longer travel time caused by heavier traffic, and increased actual expenses. We appreciate your understanding.

   (1) April 25 to May 10
   (2) August 10 to August 20
   (3) December 15 to January 5

   For more details please contact us by e-mail or phone.

Regulation

1. 1. Registration at Bow Wow Garden is not a financial obligation in any way, but merely a means by which Bow Wow Garden and new members can confirm the following agreements. Those who do not actually use Bow Wow Garden's services will be deleted from our membership list and will have to re-register at the time of check-in.
      Bow Wow Garden Membership requires:a.That the member keeps their animal as a pet only and not for any other reason, including business.
      b.That each member lives under circumstances that offer sufficient conditions to keep a pet and that the pet has been properly cared for.
      c.That the member has never subjected the pet to any cruel or harmful treatment, for any reason whatsoever, including training.
      d.That the member has not caused harm to his neighborhood by not properly supervising the pet, including not cleaning up after the pet.
      e.That the member can provide Bow Wow Garden with proof of legal residence in Japan: This is absolutely necessary before we can accept any animal.
      f.That each member understands and agrees to Bow Wow Garden's concept of administration.
   2. The registration form and questionnaire must be filled out completely and any changes (except age) such as diseases, injuries, spaying and neutering must be reported at check-in.

   Bow Wow Garden's registration form is downloadable. Please print themout, fill out and send to us by Mail or fax or by postage. Adobe Reader is necessaryto open the file as well.

   Registration Form (PDF File)Download(Approximately 78kb)

   By Mail：info@bwgarden.com
   By postage: To Bow Wow Garden
   184-0002 4-2-9 Kajinocho, Koganei-shi ,Tokyo
   By Fax: 0422-38-1148